Take a look at our Size Guide. If you are still not sure please do not hesitate to contact us via firstname.lastname@example.org and we will find your perfect size.
We are still a small label and have not yet stocked a lot of goods per size. We are constantly working on the production of additional pieces. Please send us an email at email@example.com with your desired product and size and we will notify you when we have more in stock.
Yes, everything is vegan! From the fabric to the buttons. We are constantly on the lookout for innovative and high-quality materials that do not cost any harm to animals.
At the moment SETERY as a company or our products are not yet certified. We are still a small label and are working on solutions for the future. Of course, we only use certified materials and pay the highest attention to social justice.
Please contact us as soon as possible at firstname.lastname@example.org, quoting your name and order number. We will check the status of your order and make any necessary changes. If your order has already been prepared for shipping, you will need to return it to us upon receipt.
Shipping & Delivery
We currently ship to countries within the EU only (listed below). We hope to expand this list in the near future. Sign up here for our newsletter to stay up to date. If your country is not listed, send us an email to email@example.com and we will find an individual solution.
It depends on the country you live in and the shipping service provider you will choose. Normally it takes between 3 to 7 business days for the package to arrive. All delivery details and tracking links can be comfortably accessed via our shipping portal. You will also receive notifications via email and/or text message.
All packages are shipped climate-neutral via DHL Parcel GoGreen, DHL Express GoGreen or UPS.
Shipping and returns are free of charge within Germany. You can additionaly opt for express delivery for a small surcharge of €6.00.
For all other countries you can choose between standart UPS and DHL express delivery. All shipping prices apply and are calculated automatically at checkout:
You can pay with PayPal, credit card, Klarna and instant bank transfer (Sofort).
We take security very seriously, so we do everything we can to protect your information. All confidential data, including payment information, is encrypted and transmitted through our industry standard Secure Socket Layer (SSL).
Yes, you can buy gift cards ranging from [ ] to [ ] Euros.